Most recently I took my car to a mechanic for routine maintenance, tune-up, and this is where the nightmare begins. Now I know some will say why didn’t you take it to the dealership, but let’s face it if the repair isn’t under warranty you could be looking at greater out of pocket cost. I’ve used this mechanic in the past, he has a great reputation and he’s affordable, his communication skills could definitely use some work, but hey I’m paying for a service. A two hour job turned into my car being at the repair shop for 2 ½ weeks. There was an accident that occurred during the repairs which required them to do more repairs. This got me to thinking, this repair shop had been my only option for so long and I’d gone to them on a referral, now that I was questioning our relationship, what would I do if I needed to find another mechanic, how would I find one? Below please find tips on how to search for a mechanic. This is especially for the ladies.
- Ask for referrals from other women. 9 times out of 10 another woman will give you the details regarding their experience with a mechanic. Good or bad this will give you an opportunity to gather a list for investigation.
- Investigate! Although your sista friend may have recommended this person you never know if you will have the same experience. Go online and check for reviews, find out if they are certified by the Better Business Bureau, check their listed certification for the repair shop and their mechanics. Find out if they specialize in your brand of car.
- Take the shop for a test drive. An oil change can be a great way to experience a repair shop for the first time. Also check to find out if the shop does free diagnostic testing. Most of the shops I have been to recently offer this as a free service and will quote you for the repairs needed. If there is a fee associated with the diagnostic testing this is normally based on the brand of the car and can range from $50-150 (approximately)
- Ask about the shops warranty policy. What happens if they cause a repair issue (learned this lesson myself). Do they look for products that are warrantied? Do they offer a warranty if there is an issue with the vehicle after the repair within a timeframe? These are all questions that will save you money.
- Convenience. Personally I have one vehicle so it’s important for my repairs to get done in a timely manner so that my vehicle is returned as soon as possible. Also the availability of the shop, what time do they open, when do they close, are they opened on weekends? I’m a working mom I need a certain level of convenience to keep my life organized. (All moms need this!)
Regular car maintenance is a must, don’t just wait until you need a huge repair, getting regular maintenance on your vehicle will help cut cost in the long run. Also, don’t be afraid to ask questions and get clarification on those questions if needed. A car is a big investment and you need to be aware of how to take care of your investment.
What are some things you look for when searching for a services? How important are reviews or recommendations. I’m currently looking for a new mechanic I need to have a back-up.